1. Operator and scope
SharkRule is independent exchange automation software operated by Quantum Protocol Ltd. Registered in England and Wales, company number 17505717. Registered office: 124 City Road, London, EC1V 2NX, United Kingdom. Contact: support@sharkrule.com.
SharkRule provides Spot automation using your own exchange account and API key. Binance.com Spot strategies can buy and sell repeatedly under the conditions, budget and limits you approve. Only Spot strategies are offered. Availability depends on the connected exchange’s geographic and account restrictions. Binance.US, leverage and margin borrowing are not supported. Existing account records and unresolved recovery obligations remain protected; a product change does not clear them.
The initial new-customer release is being prepared for UK residents using eligible Coinbase Advanced Spot accounts, with BTC, ETH and SOL against GBP, USD or USDC where available to that account. New real-money activation and paid checkout remain separately controlled and are not opened by these terms. Customers must approve the exact pair, amount, entry condition, optional exit conditions and purchase limits before starting. AI drafts and templates require review; missing investment choices are not silently supplied and approved live rules are not changed by AI. Automatic exits apply only to the remaining asset quantity bought under that strategy's approval. They use each purchase's average fill price before fees and are monitored by SharkRule, rather than being standing orders at Coinbase. Availability, gaps and order limits can prevent execution; a stop loss does not guarantee a maximum loss. Existing purchase-only strategies remain purchase-only unless a customer gives fresh approval through the supported process. Existing Binance connections, earlier contracts, holdings, sent orders, reconciliation and support duties are preserved. Use only the connection method offered for your eligible account, with required read and trade permissions and no withdrawal or transfer authority.
Our software role and your decisions
You do not appoint Quantum Protocol Ltd to manage your wealth or choose investments for you. Our role is to provide and operate software that carries out the trading rules and limits you approve. These terms do not appoint us as your personal investment adviser or create a voluntary fiduciary undertaking to put your financial interests ahead of our own. Any duties imposed on us by law still apply, including our obligation to provide the service with reasonable care and skill.
Your trading assets remain in your own account at the connected exchange. SharkRule stores restricted API trading credentials in encrypted server storage and uses them to read account information. Sending signed order instructions requires your separate trading approval. This gives the software authority to trade within the approved rules; it is not merely a display of signals. You do not authorise us to withdraw or transfer assets by connecting an account or subscribing.
2. Access, your account and connection
You must be at least 18, control your account and be permitted to use the exchange and this software under applicable law. Availability of a public page does not establish eligibility. Your connected exchange’s current regional, verification and account restrictions apply. Do not bypass restrictions or misrepresent your location.
For Binance, use a dedicated HMAC API key for your own account, restricted to the server IP shown in your signed-in SharkRule connection page. Enable Reading and Spot & Margin Trading; SharkRule uses the latter for Spot orders only. Keep withdrawals, Internal Transfer, Universal Transfer, margin borrowing and all derivatives permissions disabled. Confirm that withdrawals and transfers are disabled before saving or replacing the key. Enter the key and secret only in the authenticated connection form, never in email or support messages. Connecting an account does not authorize trading or moving funds.
Keep API permissions restricted
Do not provide a connection credential with withdrawals or transfers enabled, and do not enable those permissions after connection. Keep margin borrowing and derivatives permissions disabled. Use a dedicated credential for your own account or portfolio and the IP restrictions shown in the connection instructions. Do not provide wallet seed phrases or blockchain wallet signing keys. A Coinbase API signing key requested in the secure connection form is a different type of credential.
If you discover excessive permissions or suspect a credential has been exposed, promptly disable or revoke it at the exchange and contact support without sending the secret. Revocation may prevent further automated management, including exits, and does not cancel an instruction already sent. We may reject or suspend a connection that has unsafe or unverifiable permissions. Trading permission can still cause financial loss even when withdrawals and transfers are disabled.
You are responsible for following these credential instructions and protecting your exchange account. These responsibilities do not excuse our own breach of contract, failure to use reasonable care and skill, or failure to meet applicable security or data-protection duties. Responsibility for a loss is determined by its causes and applicable law, not merely by whether a credential had excessive permissions.
Location and legal eligibility
Rules for cryptoassets and automated trading differ by country and may change. You must be legally eligible to use both SharkRule and the relevant exchange service where you live and where you use them, comply with laws that apply to your own actions, and provide accurate information when asked. Do not bypass restrictions, including with a VPN or proxy, or use another person's account. A public page or successful API connection does not establish eligibility.
We remain responsible for legal obligations that apply to our own provision and marketing of the service. Your declaration does not replace any checks or permissions we are required to obtain. We may restrict access where law or exchange rules require it; such restrictions do not remove applicable consumer rights or erase existing records and obligations.
3. Your instructions and trading risk
You choose the strategy, trigger and spending limit and separately confirm real-money activation. A template is software functionality, not financial, investment, legal or tax advice. You are responsible for reviewing each authorization and monitoring your exchange account. No profit, return or successful execution is promised; you may lose the funds committed.
Prices, fees, slippage, liquidity, partial fills and outages can affect execution. Your connected exchange remains the authoritative record of assets and transactions.
Pausing stops new entries while existing orders and strategy exits remain managed. Stopping a Spot strategy ends new buys and automatic exits; it does not sell your holdings. Review the final status and connected exchange account before revoking a key, because revocation prevents further management. Sent or completed orders cannot be undone; uncertain results must be reconciled before another action.
Templates, AI assistance and simulation
Templates, strategy descriptions, charts and examples illustrate software configurations and are not personalised recommendations based on your financial circumstances. Some contain settings chosen by SharkRule. The AI drafting tool translates your instructions into a draft for you to review; a draft, a copied template or a subscription does not authorise trading. When you separately start a real-money strategy, the software may submit orders under the rules you approved without asking you to confirm each order.
Optional sentiment and news filters can delay an otherwise eligible entry under the settings you approve. They can contain errors or become stale and do not establish that a trade is suitable or likely to succeed. Review the conditions, budget and exit behaviour before starting and monitor your exchange account.
Current simulation is forward testing with incoming prices, virtual funds and modelled execution and costs; it is not a historical backtest. Illustrative charts and simulated outcomes are not actual trading results or a reliable prediction of future performance. Live trading can differ because of liquidity, fees, latency, exchange restrictions and other conditions. No template, simulation or example guarantees returns or limits losses to a stated amount. Legal obligations applying to our marketing and communications continue to apply.
Exchange dependencies and execution limits
Order transmission and execution depend on our software and on the connected exchange, network connectivity, available liquidity, API permissions, rate limits and market data. An instruction may be delayed, rejected, cancelled or remain uncertain. We do not promise that an order will be received, accepted or filled, or that it will execute at a particular price or time. A target, stop or other software control is not a guarantee of execution or of the maximum loss. Current Spot functionality does not support margin borrowing or leveraged positions.
You bear ordinary market risk and the consequences of the trading choices you make. We are not responsible for loss caused solely by market movements or an independent exchange failure where our breach of contract or failure to use reasonable care and skill did not cause or contribute to that loss, subject to the mandatory rights described below. If our conduct contributes to the loss, an exchange problem does not automatically remove our responsibility.
4. Subscriptions, cancellation and statutory refunds
These payment terms apply to new purchases identified at checkout as sold through Link. Existing direct purchases keep their accepted terms and legal rights; this page does not change an existing contract.
Quantum Protocol Ltd is the seller and software provider responsible for SharkRule. For this purchase, Sold through Link, LLC is the merchant of record for the payment. Link’s purchase terms and refund policy also apply. Payment support is available through Link; software support remains available at support@sharkrule.com. Payment does not authorize exchange trading.
Link purchase terms · Link refund policy · Payment support
Your trading funds remain at your connected exchange; SharkRule is not your exchange and does not ask you to transfer trading funds to SharkRule. Each connected exchange sets its own fees, execution rules, service terms and account decisions. SharkRule is not affiliated with, endorsed by or sponsored by Binance or Coinbase.
New UK subscriptions are billed monthly at the GBP price accepted for the plan, including applicable VAT. No additional VAT is added at checkout. Checkout shows the payment currency and total before purchase. If you select an offered alternative currency, currency conversion and its disclosed charge apply; the amount in that currency may vary at renewal. Subscription fees pay for software, not trading funds. Exchange costs are separate. Creating an account or using free features does not purchase a subscription. Existing subscriptions retain their accepted prices and billing terms.
Offering monthly billing for new purchases does not change an existing subscription or replace the terms you previously accepted. If you already have an annual contract, its agreed price and billing period remain the basis for that contract, subject to your mandatory legal rights. It is not automatically converted to monthly billing.
For purchases sold through Link, Link’s refund policy also applies. Where it gives you greater rights than these terms, that more favorable policy applies. No provision restricts mandatory withdrawal, cancellation, refund, price-reduction or other remedies. A refund request is separate from stopping future renewal.
You may exercise an applicable statutory right of withdrawal without giving a reason. For UK and EU consumers, the statutory initial period normally ends 14 days after the day the contract is concluded. Link’s terms also provide UK and EU consumers a 14-day cooling-off period from access to or delivery of the product. An earlier consent timestamp does not shorten that protection. Missing required information can extend statutory periods; stronger local rights are preserved.
Send a clear withdrawal declaration before the applicable deadline using the online withdrawal function, by email to support@sharkrule.com or by post to Quantum Protocol Ltd, 124 City Road, London, EC1V 2NX, United Kingdom. The model form below is optional. You do not need a reason or our approval to send your declaration.
Only where you expressly request an early start, receive the required information before purchase, and both applicable law and Link’s refund policy permit it, a lawful and fair proportion of the agreed price may be retained for service actually supplied before withdrawal. Otherwise no early-service charge is retained. Any more favorable refund entitlement takes priority.
For uniform ongoing access, any permitted calculation uses the agreed total price for the actual billing period and the proportion actually supplied. We do not add setup, administration, cancellation, card-processing or refund fees. The calculation must reflect actual supply and any stronger remedy. These new terms do not change an existing direct or annual contract.
Any refund due is made without undue delay and within the legal deadline. For UK or EU statutory withdrawal, this is normally within 14 days after we are informed, using the original payment method unless you expressly agree otherwise. We explain any lawful deduction.
Your subscription renews monthly until you cancel renewal. The agreed GBP monthly price includes applicable VAT. If you select an offered alternative payment currency, that amount may change with currency conversion at renewal. Your account and confirmation show your paid period. Stop renewal through Subscription in your account, the purchase-management link from Link, the online cancellation form or support@sharkrule.com. Cancellation normally takes effect at the end of the paid period; rights to end earlier or withdraw take priority.
Where German consumer law applies, an automatic continuation of an ongoing service after the initial term must respect applicable rights to end the continued contract with no more than one month’s notice. These rights also apply to an existing annual contract where the law requires.
If the software is faulty or not supplied as agreed, contact support@sharkrule.com. For a payment or refund issue you may also contact Link. Your legal remedies and any more favorable Link refund rights remain available.
Ending or refunding a subscription does not itself sell exchange holdings, reverse orders or erase financial records. Separate complimentary access remains subject to its own terms. Check your strategy and exchange status before changing exchange permissions.
Your subscription confirmation records your SharkRule software subscription and the accepted terms. Your payment receipt and any tax invoice are supplied separately through Link. Keep both documents.
Withdraw from contract · Cancel subscription
Model withdrawal form
Complete and send this form only if you wish to withdraw. You may use any other clear statement instead.
To: Quantum Protocol Ltd, 124 City Road, London, EC1V 2NX, United Kingdom; support@sharkrule.com.
I hereby withdraw from my contract for the following SharkRule subscription.
- Subscription or contract reference: ____________________
- Date ordered: ____________________
- Your name: ____________________
- Your address: ____________________
- Date of declaration: ____________________
- Signature, only if sent on paper: ____________________
5. Responsible use, availability and rights
Do not misuse the service, interfere with its security, access another person’s account or infringe rights. Original SharkRule content and software remain protected by applicable intellectual-property law; third-party brands belong to their owners. You may read and link to public guidance and exercise uses permitted by law.
Maintenance, provider problems and software faults can interrupt service. We may restrict access for security or unlawful use. You remain responsible for your decisions, and SharkRule remains responsible as required by law. Nothing excludes liability or consumer rights that cannot lawfully be excluded, including fraud, intentional wrongdoing and gross negligence where applicable.
Our responsibility and your legal rights
We must provide the service with reasonable care and skill and meet the other standards required by applicable law. If our breach of contract or failure to exercise reasonable care and skill causes loss, our responsibility is determined by applicable law, including the rules on causation and foreseeability. Loss is foreseeable if it was an obvious consequence or if both you and we knew when the contract was made that it might happen. A trading loss is not excluded merely because it relates to trading or a failed automated order.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, intentional wrongdoing, or any other liability that the law does not allow us to exclude or limit, including liability for gross negligence where applicable law protects it. We do not exclude mandatory rights concerning services or digital content, including applicable rights to repeat performance, repair or replacement, a price reduction, refund or damages.
There is no automatic exclusion of liability for software faults or our own handling of API credentials. Using the Free plan does not remove your legal rights or automatically reduce any recoverable loss to zero. The withdrawal, cancellation and refund rights set out above, and any more favourable rights that apply to your purchase, remain available.
6. Privacy, changes and contact
The Privacy Policy explains account, exchange-connection, communication and website data. Accepting terms does not consent to optional analytics, advertising or additional trading permissions. Material changes require notice or agreement when required; revised terms do not retroactively authorize actions.
These terms are governed by the laws of England and Wales. If you are a consumer, this choice does not remove mandatory protections under the law of your habitual residence. The courts of England and Wales have non-exclusive jurisdiction; you retain any right to bring or defend proceedings in other competent courts, including the courts where you live. Revised terms do not change the governing law of an earlier accepted contract without a valid agreement. Contact support@sharkrule.com for questions and privacy@sharkrule.com for data requests.
Changes apply through a valid contract process
Publishing revised terms does not by itself replace the terms you previously accepted, settle an existing claim, or authorise a new trade. We will give any notice and obtain any agreement required for a change to apply. Your existing accepted terms, transaction records and mandatory legal rights remain relevant to earlier activity.